Published Date: 30 November, 2023
Last updated on: 12 January, 2024
Meet Maureen, an Irish nurse whose journey in document verification and professional credentialing had an unexpected twist. Unsatisfied with a previous verification company, she searched for a reliable solution to advance her career in the Middle East.
In this blog, we’ll delve into Maureen’s journey from discontent to accomplishment. She recounts her encounters with DataFlow, a reliable document verification service, that not only kept its word but also reshaped her professional path.
Hello Maureen! To begin, could you please introduce yourself and provide some insights into your educational and professional background?
I’m Maureen and have been a nurse since the 1980s. I have had the privilege of working in many overseas countries, from Australia to the United States to the Middle East and some countries in between.
I completed my Master’s from the Royal College of Surgeons Ireland (RCSI) and have worked my way up to become a director of nursing and associate executive.
How did you first hear about DataFlow?
I first heard about DataFlow in 2016 when the Saudi Commission for Health Specialties (SCFHS) was overhauling its system. Though I had not engaged in it personally at this time, many nurses coming to Saudi Arabia, especially nurses from India and the Philippines had to complete DataFlow before they arrived or had to complete it within six months of arrival.
What led you to choose DataFlow to fulfill your verification requirements?
My introduction to DataFlow came about through my experiences in verifying my documents for NHRA, in Bahrain.
Initially, I started my verification process through another company for a position in Bahrain but due to delays, I accepted an offer in Saudi Arabia. Since I had already paid and started my verification process, my recruitment company assured me that my verification records could be transferred from NHRA to SCFHS.
Unfortunately, that was not the case. After waiting for several weeks to complete the verification process with NHRA, the recruitment company informed me that the verification company I had chosen didn’t provide a report transfer service between regulators (NHRA to SCFHS). This setback resulted in a two-month delay in my employment process, and it was during this time that I got in touch with DataFlow.
What other issues arose due to the delay in obtaining verifications from your previous verification company beyond the stress and uncertainty it caused?
In this age of technology, one would expect these procedures to be straightforward, given the readily available information. However, it was an immensely stressful situation. Unfortunately, it seemed they didn’t prioritize the quality of service they advertised. I paid nearly 500 euros for their services, but I had to take matters into my own hands. I had to proactively contact universities here in Ireland on their behalf because they weren’t doing their part. Without my intervention, I might still be waiting for them. I did not have a choice of companies, so there was no competition.
I was simultaneously juggling my work commitments here in Ireland and trying to make arrangements for my imminent departure – I needed to have a clear timeline to plan accordingly. Additionally, the delay resulted in a significant loss of income, as those two months could have been spent working in Saudi Arabia.
When you invest your hard-earned money in a service, you expect it to be delivered efficiently. It’s not merely about receiving the service; it’s about receiving it with the quality and professionalism that applicants deserve.
In your experience, did DataFlow’s service, particularly in reliable document verification, surpass your expectations?
Absolutely! Once my documents were submitted to the Saudi DataFlow authorities, I received the results within a week and a half.
The process was accompanied by regular updates. I must say, the experience with DataFlow was like night and day compared to my previous encounter.
This time around, everything was remarkably smooth and user-friendly. The communication was seamless, with frequent updates. They kept me in the loop every step of the way, sometimes even daily. It was truly a wonderful experience.
My experience with DataFlow, especially with Shahnawaz Hashmi, my relationship manager, was uplifting and a world apart from my prior encounter.
“Shahnawaz, right from the beginning to the very end, was truly remarkable and I must say, it brought a new lease of life for me. His professionalism and empathy are attributes I admire and he portrayed the high standards I like to uphold.
He guided me through the entire process, addressing my queries promptly and clarifying every doubt I had. Initially, I was quite frustrated with my overall experience, but Shah’s support and attention to detail were simply wonderful.
What stood out about him as an individual was his ability to discern the issues I encountered and actively work to enhance the process. I appreciated this aspect greatly because continuous improvement is crucial. That’s what I truly admired about both him and the DataFlow company.”
– Maureen, DataFlow Applicant
How would you rate the support you received throughout the entire process?
I would unquestionably rate my experience a solid 10 out of 10. I hope that this level of service consistency extends to everyone else. DataFlow lived up to its commitments, providing the expected service with outstanding efficiency.
Maureen’s journey from frustration to triumph showcases the transformative power of a reliable document verification service. Her experience with DataFlow not only exceeded her expectations but also brought a renewed sense of confidence in her professional path. When we asked her if she would recommend DataFlow’s services to her peers, she said, “Absolutely, yes. I would recommend them, without a doubt.”
Explore how DataFlow can simplify and streamline your document verification process, ensuring a smoother path to your career goals.
