Published Date: 10 July, 2024
We are back with another feature of DataFlow Voices, where we dive into one-on-one interviews with our team members from around the globe.
This month, we spoke to Daniel Berago, Verifications Team Lead at our Manila, Philippines office. Daniel joined DataFlow Group in 2021 and has since experienced exceptional career growth, progressing through the ranks of Applicant Support Associate, Senior Associate, Lead Associate, and now leading his own team.
Keep reading to learn more about Daniel’s journey at DataFlow as he shares his insights on fostering valuable relationships with issuing authorities, streamlining verification workflows, and thriving within a diverse and collaborative work environment.
Q: Can you introduce yourself and tell us about your role at the DataFlow Group?
Hi everyone, I’m Daniel Berago from the Manila office. I joined DataFlow in 2021 as an Applicant Support Associate. Since then, I’ve grown within the verification team, getting promoted to Senior Associate, Lead Associate, and this year, Team Lead.
Q: Why did you choose to work at DataFlow?
My interest in verification began while I was a student, handling my own educational background checks. This experience fueled my confidence and made me realize I could excel in this field, particularly with educational components. Building rapport is a strength of mine, which helps smoothen the verification process. I enjoy interacting with people and building relationships, which ultimately honed my verification skills and efficiency.
Q: What are you most proud of achieving in your three years at DataFlow?
In the verification role, I’m proud of resolving issues with some issuing authorities. For example, I was able to communicate with my former school’s registrar team and fix problems they faced with verifications. Additionally, connecting with registrars and points of contact at schools has been rewarding. I’ve been able to expedite verifications and build relationships with some institutions. In some cases, I don’t even need to follow up because we have agreements for verification within three to seven business days.
Q: How does it feel to be part of such a diverse team?
Becoming a Team Lead has increased my involvement in discussions with people from various countries and cultures. I enjoy learning and adapting from these diverse backgrounds, behaviors, and beliefs. It also helps me identify solutions and collaborate with colleagues from other countries to find solutions. I love the culture here at DataFlow.
Q: What experience at DataFlow has had the most significant impact on your approach to your work?
Being part of the Applicant Support Team was an eye-opener. We interacted directly with applicants and understood their frustrations with waiting for reports. This instilled in me the importance of prioritizing report completion, regardless of the situation. We must find ways to expedite verification and provide applicants with the reports they need to advance their careers globally.
Q: How do you like to start your day?
I definitely start my day with a shower, a habit I picked up during the pandemic. Even while working remotely, I usually begin with personal hygiene, a cup of coffee, and planning my day. This involves figuring out which tasks to tackle first and what activities I’ll be working on throughout my shift.
Q: What’s your personal mantra?
In stressful moments, I remind myself why I started and choose to believe there’s always a solution.
Q: How do you achieve a good work-life balance?
To achieve a good work-life balance, it’s about proper time management, prioritization, and having the right mindset. In my free time, I enjoy playing basketball. However, my age catches up with me sometimes, and I experience aches and pains. But when I have the chance, I still play basketball, spend time with my wife, go out, or simply relax with my family by watching TV. I’m a very spontaneous person.
Q: And lastly, describe yourself in three words.
Loud, friendly, and generous.
Keep an eye out for our next DataFlow Voices blog series, as our team shares what it’s truly like working at the DataFlow Group, and reveals what they cherish most about making a difference in our organization, for our applicants, clients, and our mission.
Learn About Our Global Team Members in the DataFlow Voices Series
- Tony Fargher – Chief Financial Officer (CFO)
- Rafi Hattar – Chief Commercial Officer (CCO)
- Michelle Ibarra – Country Manager for the Philippines
- Alice Ando – HR Manager for the Philippines
- Anshul Kwatra – Global Onboarding Director in India
- Niharika Singhal – Team Leader and Vendor Manager in India
- Chatrina Sietereales – Applicant Support in the Philippines
- Mira Al Farra – Partner Success Manager
- Rahul Bachchas – Information Security Manager
- CVSS Surya Narayana – Associate Senior Manager
- Batool Abdelqader – Senior Graphic Designer and Web Developer
